Terms of Service

Use of Service

You must have authority to bind your institution. Do not misuse or attempt to disrupt the service.

Fees & Taxes

Invoices are payable as per order form. Taxes (incl. GST) are extra as applicable.

Data

Customer retains ownership. We act as processor for hosting and support.

Uptime & Support

See SLA. Maintenance windows will be notified in advance wherever possible.

Termination

Either party may terminate for material breach. On termination, we provide data exports on request.

Liability

Indirect or consequential losses are excluded to the maximum extent permitted by law.